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We understand that you may have questions about our services, medications, and more. Below are some of the most common questions we receive from our patients. If you don’t find the answer you’re looking for, feel free to contact us directly.
FAQ
General Questions
Q: Where is Foothill Remedy Drugs located?
A: We are located at 6253 Foothill Blvd., Tujunga, CA 91042.
Q: What are your hours of operation?
A: Our pharmacy is open Monday to Friday from 10:00 AM to 6:00 PM. We are closed on Saturday and Sundays.
Q: How can I contact Foothill Remedy Drugs?
A: You can reach us by phone at 818-236-2500, by fax at 818-236-2504, or by email at info@slateblue-dog-930966.hostingersite.com. You can also fill out the contact form on our Contact Us.
FAQ
Prescription Services
Q: How do I refill my prescription?
A: You can refill your prescription online, by phone, or by visiting our pharmacy in person. To refill online, visit our Prescription Refill page and follow the instructions.
Q: Can I transfer my prescriptions to Foothill Remedy Drugs from another pharmacy?
A: Yes, transferring your prescriptions to FRD is easy. Just give us a call, and we’ll handle the transfer for you. You can also use our online transfer form on the Transfer Prescriptions page.
Q: Do you offer home delivery for prescriptions?
A: Yes, we offer convenient home delivery services. Contact us to arrange delivery, and we’ll bring your medications right to your door.
FAQ
Specialty Medications
Q: What types of specialty medications do you provide?
A: We provide specialty medications for a variety of complex conditions, including Oncology, HIV, Crohn’s Disease, Rheumatology, and more. Our pharmacists are experts in managing these treatments and providing personalized care plans.
Q: How can I get started with specialty medications at FRD?
A: If you need specialty medications, simply contact us or have your healthcare provider send your prescription to Foothill Remedy Drugs. We’ll take care of the rest, including coordinating with your insurance and providing ongoing support.
FAQ
Long-Term Care (LTC) Services
Q: What LTC services does Foothill Remedy Drugs offer?
A: We offer comprehensive pharmacy services for long-term care facilities, including medication delivery, consultation, medication administration support, and staff training. We work closely with facility staff to ensure the best possible care for residents.
Q: How can my facility partner with Foothill Remedy Drugs?
A: If you’re interested in partnering with FRD for LTC services, please contact us to discuss your needs. We’ll work with you to develop a customized plan that meets your facility’s specific requirements.
FAQ
Insurance and Billing
Q: Do you accept my insurance?
A: Foothill Remedy Drugs accepts most major insurance plans, including Medicare and Medicaid. If you have questions about your specific plan, please contact us, and we’ll be happy to assist you.
Q: How do I pay my bill?
A: You can pay your bill by check, money order, credit or debit card, or automatic payments via ACH. We also offer online payment options for your convenience. If you have any billing questions, feel free to contact our billing department at 818-236-2500 (Option 2).
Q: What should I do if I have a problem with my insurance coverage?
A: If you encounter any issues with your insurance coverage, our billing team is here to help. We can work with your insurance company and healthcare provider to resolve any issues and ensure you receive the medications you need.
FAQ
Patient Resources
Q: How can I stay updated with FRD?
A: You can stay connected with us by following our social media channels or subscribing to our newsletter. We’ll keep you informed about the latest news, services, and health tips.
Didn’t find what you were looking for?
If you have more questions, please don’t hesitate to reach out to us. Our team is here to assist you with all your pharmacy needs.